Last updated: July 12, 2026
Privacy Policy
Pool Patrol DFW respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, quote forms, phone calls, text messages, and related customer communications.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, service address, city or service area, preferred contact method, pool service interest, urgency, comments, and SMS consent status. We may also collect basic website and device information such as page URL, browser information, timestamps, and form submission records used to operate and improve the website.
How We Use Information
Pool Patrol DFW uses collected information to respond to estimate requests, schedule consultations, provide pool service recommendations, coordinate service, send appointment or follow-up communications, maintain customer records, improve our website and operations, and comply with legal or carrier requirements.
Calls, Emails, and Text Messages
If you provide your contact information and request follow-up, Pool Patrol DFW may contact you by phone, email, or text message regarding your inquiry or service. If you opt in to SMS messages, message frequency may vary and message/data rates may apply. You may reply STOP to opt out of SMS messages or HELP for help.
SMS Consent and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is used only so Pool Patrol DFW and its service providers can deliver the communications you requested. SMS consent is not a condition of purchase.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate the website, manage customer relationships, deliver communications, process form submissions, or provide requested pool services. These providers are only authorized to use the information as needed to support Pool Patrol DFW and the services requested by you.
Data Security
We use reasonable administrative, technical, and operational safeguards to protect information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request that we update or remove your contact information from active marketing or follow-up lists by contacting us. For SMS messages, Reply STOP to opt out or HELP for help.
Children’s Privacy
Our website and services are intended for homeowners, property managers, commercial businesses, and HOAs. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact Us
Pool Patrol DFW
2705 Carterton Way, Flower Mound, TX 75022
Phone: 817.328.5010
Email: info@poolpatroldfw.com
Website: poolpatroldfw.com